Website Terms & Conditions

01. About Cargo Passage

Cargo Passage is the trading brand of Cargo Passage Logistics, a Ghana-based B2B logistics company providing and coordinating commercial transport solutions.

Company: Cargo Passage Logistics
Website: CargoPassage.com

References in these terms to "Cargo Passage", "we", "us" or "our" mean Cargo Passage Logistics.

References to "you" or "your" mean any person or organisation accessing or using this website.
 

02. Purpose of This Website

This website provides information about Cargo Passage and our services and allows businesses and other users to contact us, submit transport requirements and apply to become transport partners.

Information on this website is provided for general business and informational purposes.

The availability, price and suitability of any transport service will depend on the specific requirements of each movement and must be confirmed separately by Cargo Passage.
 

03. Use of the Website

You may use this website only for lawful purposes.

You must not:

• submit information that you know to be false, misleading or fraudulent;

• attempt to gain unauthorised access to the website, its systems or data;

• introduce viruses, malicious software or other harmful material;

• interfere with the operation, security or availability of the website;

• use the website in a way that infringes the rights of Cargo Passage or any third party; or

• use information obtained through the website for unlawful or fraudulent purposes.

We reserve the right to restrict or prevent access to the website where we reasonably believe it is being misused.
 
Transport Requests and Quotations

04. Submitting a Transport Request

The Request Transport form allows you to provide Cargo Passage with details of a potential transport requirement.

When submitting a request, you should provide complete and accurate information, including where applicable:

• cargo description;

• quantity and approximate weight;

• dimensions;

• collection location;

• destination;

• required collection date;

• vehicle or equipment requirements; and

• any special handling, access or operational requirements.

We may contact you for further information before providing a quotation or confirming whether we can arrange the requested transport.
 

05. A Transport Request Is Not a Booking

Submitting a transport request through this website does not create a confirmed booking or require Cargo Passage to provide transport services.

A request is an enquiry until Cargo Passage confirms the transport arrangement and the applicable commercial terms have been accepted.

Availability may change between the time an enquiry is submitted and the time a transport arrangement is confirmed.
 

06. Quotations

Any quotation provided by Cargo Passage will be based on the information available to us at the time it is prepared.

A quotation may specify:

• the transport service;

• price;

• validity period;

• payment requirements;

• assumptions;

• exclusions; and

• other applicable conditions.

Unless otherwise stated, a quotation does not itself guarantee vehicle availability or constitute confirmation of a transport booking.

If the information provided to us changes or proves materially inaccurate or incomplete, we may revise or withdraw the quotation before a booking is confirmed.

Any additional services or requirements outside the agreed scope may result in additional charges, which will be communicated where reasonably practicable.
 

07. Confirmation of Transport Services

A transport arrangement becomes confirmed only when Cargo Passage has expressly confirmed the booking or service in writing and any applicable requirements for confirmation have been satisfied.

Confirmation may be communicated electronically, including by email or other business communication channels used by Cargo Passage.

Specific transport services may also be subject to separate customer terms, quotation terms, service agreements or other conditions communicated before or at the time of confirmation.

Where separate terms apply to a particular transport service, those terms will govern that service in addition to these Website Terms & Conditions.
 

08. Transport Availability

Transport availability is subject to factors including vehicle availability, route, cargo requirements, collection and delivery locations, operating conditions and other logistical considerations.

Cargo Passage does not guarantee that suitable transport will be available for every request submitted through the website.

Where appropriate, we may use independent transport providers or other logistics partners to fulfil or support transport requirements.
 

09. Information Provided by Customers

The quality and accuracy of the information you provide can affect our ability to quote for and arrange transport.

You are responsible for providing information that is accurate and complete to the best of your knowledge and for notifying us promptly of any material changes.

This includes information concerning the nature, quantity, weight, dimensions, condition or special characteristics of the cargo and any relevant collection, delivery, access or handling requirements.

Cargo Passage may rely on information supplied by you when assessing, quoting for or arranging a transport requirement.

Materially inaccurate or incomplete information may result in a revised quotation, delay, inability to perform the requested service or additional reasonable costs.
 
Website Information

10. Accuracy of Website Content

We make reasonable efforts to keep information on this website accurate and up to date.

However, logistics services, operating areas, availability and other information may change.

Website content should therefore not be treated as confirmation that a particular service, vehicle or transport solution is available for a specific requirement.

Please contact Cargo Passage for information relating to a particular transport movement.
 

11. Website Availability

We aim to keep the website available and functioning properly but cannot guarantee uninterrupted or error-free access.

We may temporarily suspend, restrict, modify or withdraw all or part of the website for maintenance, security, technical or operational reasons.

We will not be responsible for temporary website unavailability where this is outside our reasonable control.
 

12. Third-Party Websites and Services

Our website may contain links to websites, platforms or services operated by third parties.

These links may be provided for convenience and do not necessarily constitute an endorsement by Cargo Passage.

We do not control third-party websites and are not responsible for their availability, content, security or privacy practices.

You should review the terms and privacy policies of any third-party service you choose to use.
 
Intellectual Property

13. Website Content and Branding

Unless otherwise stated, the content of this website, including its text, graphics, branding, logos, design and other materials, is owned by, licensed to or used with permission by Cargo Passage.

You may view and use the website for legitimate personal or business purposes relating to our services.

You may not reproduce, distribute, modify, commercially exploit or use our branding or website content in a misleading manner without our prior written permission, except where permitted by law.

 
Liability

 

14. Website Liability

Nothing in these terms excludes or limits any liability that cannot lawfully be excluded or limited under applicable law.

To the extent permitted by law, Cargo Passage will not be responsible for losses arising solely from:

• temporary inability to access the website;

• reliance on general website information instead of a confirmed quotation or transport arrangement;

• unauthorised or improper use of the website; or

• third-party websites or services outside our control.

These limitations relate to use of the website.

Liability relating to the actual transportation, handling, loss, damage or delay of cargo will be governed by the terms applicable to the relevant transport service and any rights or obligations arising under applicable law.
 
Privacy and Data

15. Privacy

When you use this website, contact us or submit a form, we may collect and process personal information.

Our Privacy Policy explains what information we collect, why we use it, who we may share it with and your rights in relation to your personal information.

View Privacy Policy

Our use of cookies and similar technologies is explained in our Cookie Policy.

View Cookie Policy
 
General Terms

16. Changes to These Terms

We may update these Website Terms & Conditions from time to time to reflect changes to our website, services, business practices or applicable requirements.

The current version will be published on this page and identified by its effective date.

We encourage users to review these terms periodically.
 

17. Governing Law

These Website Terms & Conditions are governed by the laws of the Republic of Ghana.

Subject to any rights or procedures that cannot lawfully be excluded, disputes relating specifically to the use of this website will be subject to the jurisdiction of the courts of Ghana.

This provision relates to these Website Terms & Conditions. Separate terms governing individual transport services may contain additional provisions relating to disputes and governing law.
 

18. Severability

If any provision of these terms is found by a court or other competent authority to be invalid, unlawful or unenforceable, that provision will be treated as modified or removed to the minimum extent necessary.

The remaining provisions will continue to apply.
 

19. No Waiver

If Cargo Passage does not immediately enforce a provision of these terms, this does not mean that we have waived our right to enforce that provision or any other right at a later date.
 

20. Contact Us

If you have any questions about these Website Terms & Conditions, please contact us via the contact form.

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